Getting started

Simple to join. Safe by design.

From first visit to verified member in under two minutes. No real name, no referral, no cost. Here is exactly how HMS HearMeSafe works.

The journey

Four steps to your safe space.

Step 1

Choose a pseudonym

Pick any name — your real name is never required and never stored. HMS only knows your pseudonym, your email (for account recovery only), and your posts.

No real name Email optional Pseudonym is all you need
Step 2

Find your channel

Browse 12+ topic channels — from mental health and grief to identity and financial stress. You can use our 3-question guided tool if you are not sure where to start.

12+ topic channels Guided matching tool All channels anonymous
Step 3

Share your story

Write as your pseudonym or go fully anonymous with a single toggle. Your post goes live after a quick automated moderation check. No-one knows who you are.

Pseudonym or anonymous Moderated within seconds No identity attached
Step 4

Be heard, help others

React, comment, and support other members. When you are ready, book a free first session with an HMS Verified professional directly through the platform.

Peer reactions & support Verified professionals one click away 24/7 crisis line always visible

What makes HMS different

Not just another app.

True anonymity

Your email is never shown. Anonymous posts show only "Anonymous" — no pseudonym, no trace.

Equal pain

No grief is too small, no struggle too ordinary. All of it belongs here equally.

Verified professionals

Credential-checked. Not just anyone with a LinkedIn.

Zero advertising

We do not sell your data. We do not show ads. This space is sacred.

Active moderation

Human moderators + automated tools. Reports reviewed within hours.

Crisis link everywhere

The crisis line is visible on every single page. Always free.

Your identity
is yours.

Your privacy, in plain English

We collect the minimum. Share nothing.

We collect: Your pseudonym, email (encrypted), and the words you share voluntarily.
We never collect: Your real name, IP address history, location, phone number, or device fingerprint.
We never sell: Your data is not a product. We do not share it with advertisers, partners, or anyone.
We never show: Other members never see your email. Anonymous posts show zero identifying information.

Common questions.

Yes, completely. All community features — posting, commenting, reacting, self-tests, crisis access — are permanently free. Professional consultations are priced by the individual professional; many offer free first sessions.

No. If you post anonymously, only "Anonymous" appears. If you post as your pseudonym, only your chosen pseudonym appears. Your real name and email are never accessible to other members.

Licensed therapists, counsellors, psychologists, psychiatrists, and social workers who have passed our credential verification process. We check their registration numbers against governing bodies.

Our moderation team is trained to identify crisis language. Crisis posts are flagged immediately, the member receives access to crisis resources, and a moderator follows up within the hour.

Yes. Settings → Delete account. All your posts are permanently deleted within 24 hours. We do not retain your data.

English is our native language. You can translate any page using the Translate button in the navigation bar, which uses Google Translate.

Full FAQ — 35+ answers

Ready to begin?

Join in 90 seconds. No real name. No cost. No judgement.

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